Privacy Policy for yourvoiceradio.com
1. Introduction
At Your Voice Radio (“we”, “us”, or “our”), accessible via yourvoiceradio.com, we are committed to safeguarding the privacy and personal data of our users. We adhere to the highest standards of data protection and privacy law, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We believe that your personal information deserves to be treated with the utmost respect and confidentiality. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services, visit our website, or communicate with us.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to your interaction with yourvoiceradio.com, including any services, features, content, or communications provided through the website. For the purposes of GDPR and other applicable data protection laws, Your Voice Radio acts as the Data Controller, meaning we determine the purposes and means of processing personal data.
If you have questions or requests regarding this policy or your data, you may contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data:
Information collected automatically when you interact with our platform, which may include IP addresses, browser types, operating system, referral sources, pages viewed, session information, access times, and other diagnostic data.
b. Account Data:
Personal details you provide when registering for an account or subscribing to services: full name, email address, phone number, billing or mailing addresses.
c. Profile Data:
Data related to your personal preferences, purchase history, user behavior, communications preferences, and any additional information you choose to provide within your user profile.
d. Communication Data:
Records of any communications and interactions you have with us, including support requests, inquiries sent via contact forms, email communications, and service feedback.
e. Technical Data:
Information about the device you use to access our website such as device ID, system and software configurations, screen resolution, operating system version, language settings, and other technical identifiers.
f. Transaction Data:
Details of services or products you have purchased through yourvoiceradio.com, such as payment method information (processed securely via third-party providers), order confirmations, shipment details, and transaction history.
g. Preference Data:
Your choices regarding communications and marketing (such as newsletter subscriptions, personalized content preferences), product interests, and your opt-in/opt-out statuses.
4. Legal Bases for Processing
We process your personal data lawfully, relying on the following legal bases under the GDPR:
– Consent: Where you have provided clear and affirmative consent for us to process your data for specific purposes, such as marketing.
– Contractual Necessity: Where data processing is required for the performance of a contract to which you are a party.
– Legal Obligation: Where processing is necessary to comply with our legal obligations.
– Legitimate Interests: Where processing is necessary for our legitimate interests in operating, improving, and securing the platform and providing services to our users—except where overridden by your fundamental rights and freedoms.
For data subjects covered under the CCPA, data collection and processing is also governed by your rights to know, delete, and control your personal information as outlined below.
5. Your Rights
Under applicable data protection laws, including the GDPR and CCPA, you have the following rights:
– Right of Access: You may request access to the personal information we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data in certain circumstances (“right to be forgotten”).
– Right to Restrict Processing: You may request a limitation on the processing of your personal data.
– Right to Data Portability: You may receive your personal data in a structured, commonly used format for transfer to another service provider.
– Right to Object: You may have the right to object to processing based on our legitimate interests or for direct marketing.
– Right to Opt-Out (CCPA): California residents may direct us not to sell or share their personal information.
To exercise any of these rights, please contact us at [email protected] with your full name, contact information, and request details. We may request additional information from you to confirm your identity.
6. Security Measures
We implement industry-standard technical and organizational safeguards to protect your data. These include but are not limited to:
– Secure data transmission using SSL and TLS encryption
– Access controls and role-based permissions
– Encrypted backups of key systems and databases
– Regular security assessments and patching
– Staff training and awareness programs on data privacy
Despite our efforts, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. International Data Transfers
Where data is transferred outside of the European Economic Area (EEA), we ensure adequate protection is provided through the use of appropriate legal frameworks, such as Standard Contractual Clauses endorsed by the European Commission. For users accessing yourvoiceradio.com from other jurisdictions, we comply with regional data protection requirements as applicable.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations.
– Usage Data: Retained for up to 26 months
– Account Data: Retained as long as your account is active and up to 7 years after termination
– Profile, Preference, and Communication Data: Retained for a maximum of 3 years post last interaction
– Transaction Data: Retained for a minimum of 7 years due to financial regulations
– Cookie Data: Retention varies based on cookie type (see Section 9)
Upon expiration of retention periods, data is securely deleted or anonymized.
9. Cookie Policy
yourvoiceradio.com uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and personalize content. Cookies may be categorized as:
– Essential Cookies: Required for website functionality, like login, navigation, and security.
– Functional Cookies: Allow us to remember your preferences (e.g., language, device).
– Analytics Cookies: Help us understand how users interact with the website (e.g., Google Analytics).
– Performance Cookies: Measure site performance and load times, aiding in optimization.
Third-party cookies are also used in limited instances to facilitate integrations and analytics services.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we provide you the option to:
– Accept or reject non-essential cookies upon your first visit
– Modify your cookie preferences at any time using the cookie banner or settings link in the footer
– Learn more about specific cookies via our Cookie Notice (linked on the cookie banner)
You can also manage your preference in your browser settings, including disabling cookies altogether. Please note certain functionality may be impaired if some cookies are blocked.
11. Children’s Privacy
We do not knowingly collect or solicit information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected]. We will promptly investigate and securely delete any such data from our systems.
12. Policy Updates and Notifications
We may revise this Privacy Policy to reflect changes in regulatory requirements, technological advancements, or our business practices. When updates are made, we will modify the policy on our website and notify users where legally required. We encourage users to review this page periodically to stay informed.
13. Contacting Us
If you have questions, requests, concerns, or complaints regarding our Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://yourvoiceradio.com
We are committed to upholding your privacy rights and addressing your concerns in a timely and transparent manner.
This Privacy Policy is structured to maintain full compliance with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable global standards for data protection. Please reach out to us at [email protected] if you have any questions or need to exercise your data rights.
