Privacy Policy for Your Voice Radio
1. Introduction
At Your Voice Radio (accessible via yourvoiceradio.com), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy laws. We believe in a privacy-first approach and are dedicated to transparency and accountability in all aspects of data processing.
2. Scope of This Policy and Our Role
This Privacy Policy applies to your use of our website and any associated services offered through yourvoiceradio.com. Your Voice Radio is the data controller responsible for your personal data, which means we determine how and why personal data is processed.
If you have any questions about this policy, or how we handle your information, you can contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal information, depending on your interactions with our website and services:
a) Usage Data
Includes information such as your IP address, browser type, operating system, referral URLs, interaction data, and diagnostic logs. This data helps us optimize website performance and security.
b) Account Data
Includes your full name, postal address, email address, phone number, account credentials, and related identifiers. This data is necessary for account creation, access, and management.
c) Profile Data
Comprises your communication preferences, topics of interest, behavior on yourvoiceradio.com, and any purchases or activity associated with your account.
d) Communication Data
Includes records of your interactions with our support team, emails, feedback submissions, and any other direct communications initiated by you.
e) Technical Data
Encompasses device and system information such as device model, operating system version, browser type/version, time zone settings, and system diagnostics. This helps ensure compatibility and troubleshooting.
f) Transaction Data
Includes billing addresses, transaction histories, payment method details (processed securely through third-party payment processors), and shipping information where applicable.
g) Preference Data
Comprises your marketing consents, communication preferences, user interface choices, and expressed interests in specific content or programs.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases to process your personal information:
– Contractual Necessity: Where data is required for the fulfillment of services requested by you.
– Legitimate Interests: For purposes such as fraud prevention, network security, and service improvement, provided these do not override your data protection rights.
– Consent: For marketing communications and certain cookies, with the ability to withdraw consent at any time.
– Legal Obligations: Where required to comply with applicable law or regulatory requirements.
5. Your Rights Under Applicable Law
Subject to applicable law, you may have the following rights in relation to your personal data:
– Right of Access: Request confirmation of data being held and access to such data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain circumstances.
– Right to Restriction: Request temporary suspension of processing under certain situations.
– Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to certain forms of data processing, including direct marketing.
To exercise any of your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, alteration, disclosure, or destruction. These include but are not limited to:
– Encryption of data in transit and at rest
– Secure access controls and user authentication
– Regular security audits and vulnerability assessments
– Data backup and disaster recovery protocols
– Staff training in data privacy and secure data handling
7. International Data Transfers
Where your data is transferred outside of your jurisdiction (including to countries that may not provide an equivalent level of data protection), we implement appropriate safeguards. These may include:
– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules or similar cross-border transfer mechanisms
– Ensuring third-party service providers are privacy certified (e.g. Privacy Shield where applicable)
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Policy, and in accordance with applicable data retention laws. Generally:
– Usage and technical data: up to 12 months
– Account and profile data: while the account is active plus 3 years
– Communication and support data: 3 years
– Transaction data: 7 years for audit and compliance purposes
– Marketing preference data: until opt-out or withdrawal of consent
Data may be anonymized and retained for statistical purposes beyond these periods.
9. Use of Cookies and Similar Technologies
Yourvoiceradio.com uses a variety of cookies to enhance your user experience:
– Essential Cookies: Required for core site functionality such as account logins and security authentication.
– Functional Cookies: Enable user preferences to be saved, such as language or accessibility settings.
– Analytics Cookies: Help us understand site usage and user behavior to improve content (e.g., Google Analytics).
– Performance Cookies: Monitor site performance to ensure reliability and responsiveness.
10. Cookie Management & Compliance
You can manage your cookie preferences at any time via the settings available on our website or through your browser. Under GDPR and CCPA, you have the right to opt-out of the use of certain cookies except those strictly necessary. When required, we obtain affirmative consent for the use of non-essential cookies.
We do not sell your personal information as defined by the CCPA. You may submit “Do Not Sell My Personal Information” requests or manage cookie settings directly via the website footer link or by contacting us at [email protected].
11. Children’s Privacy
Yourvoiceradio.com is not directed to children under the age of 13, and we do not knowingly collect personal data from anyone in that age group. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
12. Updates to This Policy
We may amend this Privacy Policy from time to time to reflect changes in laws, our practices, or service offerings. Any material updates will be posted on yourvoiceradio.com, and where appropriate, notified to you by email or an on-site notification. Continued use of our services constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, our cookie practices, or your rights under applicable data protection laws, please contact us:
Email: [email protected]
We are committed to full compliance with all relevant data protection regulations, including the GDPR and CCPA. If you have privacy concerns or wish to exercise your rights, please reach out at the email address above.